Open311

The new 311 Mobile App allows citizens to have real-time collaboration with their government. – Mayor Rawlings-Blake The City of Baltimore has a long history of leading the way with 311. In 1996 they were the first city to deploy the 311 short code and unified call center and in 1999 the city launched CitiStat … Continued

David Eaves wrote a great post today highlighting the opportunity for Open311 integration with the Ushahidi platform. I ended up responding with a long comment and figured I’d post it here as well – particularly since we’re long overdue for an update and because I’ve covered many of the cities, vendors, and companies working on … Continued